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Welcome to our privacy pages. In this section you'll find information on the processing of your personal data. We have listed the most common questions in a Frequently Asked Question list.
Please consult this list. In case you still have a question, you can make use of the online contact form. A confirmation mail will be sent to you after submitting your question.
In order to process your question you need to validate your identity by use of th econftimation link in the mail we send to you.
 
FAQ
1. Is my data Safe ?

Your data is safe with us. Our company is fully GDPR compliant. 

Our Employees are trained in personal data handling. Each Employee has signed the Privacy Policy and is bound to treat your data in a secure way. All of our suppliers that have access to your data are GDPR compliant.

For more detailed information please consult our Privacy Statement or our Employee Privacy Policy. 

2. What happens with my data?

The processing of your data have been documented in process diagrams. If you want to know which data we have on you as customer, supplier of employee, please consult our processing register: link

4. I'm contacted by your Marketing departement. How can I manage, give or withdraw my consent?

When you receive mails from us, it means that you have given your approval. In case you don't want to receive mails from us, youcan withdraw your approval. Use the following link to review the approvals we have: link

5. I'm an employee. How can I manage, give or withdraw my consent?

As employee, you can give us specific consents that are free to withdraw or not. Please use the following link to manage your consents.

6. How can I exercise my data subject rights?

There are 8 fundamental rights of individuals under GDPR. These are:

  • The right to be informed - Organisations must be completely transparent in how they are using personal data.
  • The right of access - Individuals will have the right to know exactly what information is held about them and how it is processed.
  •  The right of rectification - Individuals will be entitled to have personal data rectified if it is inaccurate or incomplete.
  • The right to erasure - Also known as 'the right to be forgotten', this refers to an individual's right to having their personal data deleted or removed without the need for a specific reason as to why they wish to discontinue. 
  • The right to restrict processing - Refers to an individual's right to block or supress processing of their personal data.
  • The right to data portability - This allows individuals to retain and reuse their personal data for their own purpose.
  • The right to object - In certain circumstances, individuals are entitled to object to their personal data being used. This includes, if a company uses personal data for the purpose of direct marketing, scientific and historical research, or for the performance of a task in the public interest.
  • Rights of automated decision making and profiling - The GDPR has put in place safeguards to protect individuals against the risk that a potentially damaging decision is made without human intervention. For example, individuals can choose not to be the subject of a decision where the consequence has a legal bearing on them, or is based on automated processing.

In case you want to exercice one of these right, you can log your request by using the following link: link

7. How can I contact your organization with a Privacy Data complaint?

In case you don't find an answer in one of the above answers and you still have a complaint on your data privacy than you can contact our general or local Data Protection Officer by using the following link: DPO contact form.

8. Is our company registered with s supervisor authority?

Our company is registerd with the Belgian Suppervisor Authority. 

Our local entities are registered with their local authoriries:

  • German entity: Geman Supervisor Authority
  • French entity: French Supervisor Authorite

Our company has taken every possible action to protect your privacy. In case you beleive that we are not sufficiently GDPR compliant and as a result you as individual are effected, then you have the right to file a compliant with the supervisor authorities.